We understand that as a customer, when you make a purchase you expect to receive it in a timely manner.

Shipping speed is determined by the option selected at checkout or item purchased. We do not have control over a parcel once it is in the postal system.

Steps to Take

  1. Track your parcel here - https://www.17track.net/en
  2. If your parcel is not en route, severely delayed etc. please contact us - https://keyprotek.freshdesk.com/support/tickets/new 
    • [Note, for "Made to Order" please allow approximately 15 - 30 business days for shipping.]

PS: When your parcel arrives in your country, if you are anxious about getting your goods, you may contact your local carrier to get the delivery expedited.